Terms Of Service
Printlissis a print-on-demand company for businesses that want to outsource the printing and delivering component. Printliss white-label prints and dropships the products (“Products”) directly to you and your customers (“Customers”).
If you use our Service only for your personal use, you are to be considered as the “User”. If you use our Service to execute orders or deliver Products to third parties (including Customers), you are to be considered as the “Merchant”.
Access & Membership
In order to enjoy all of Printliss’s benefits, you may register your account and become a member (“Member”). Membership requires that you register on the Site (including by filling out all required personal information). You may opt out of marketing and promotional emails. You may cancel your membership at any time by canceling online on the Site. To complete registration, you shall provide an email address and a password. You may never use another user’s Printliss account without permission from that user. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You must notify Printliss immediately of any breach of security or unauthorized use of your account. Although Printliss will not be liable for your and your Customer’s losses caused by any unauthorized use of your account, you may be liable for the losses of Printliss or others due to such unauthorized use.
Printliss may change, suspend or discontinue the Services, Products, fees, charges, terms at any time, including the availability of any feature, or content. Printliss may also impose limits on certain features and Services or restrict the User’s access to parts or all of the Services without notice or liability. You certify to Printliss that you are an individual (i.e., not a corporation) and you are at least 18 years of age. You also certify that you are legally permitted to use the Service, and take full responsibility for the selection and use of the Service. This Agreement is void where prohibited by law, and the right to access the Service is revoked in such jurisdictions.
Printliss reserves the right, at its discretion, to modify this Agreement, fees, charges, and terms at any time. You shall be responsible for reviewing and becoming familiar with any such modifications. Use of the Service by you following such notification constitutes your acceptance of the terms and conditions of changes as modified. If you do not agree to the modified terms, you may send Printliss a written notification, including via email (and your Printliss account will be deleted), or close your account within 30 days of notice.
All content (information, images, pictures, data, text, photographs, graphics, messages, or other materials), hereinafter “Content”, that you post, submit, upload, display, sell or use, hereinafter “post”, using our Services is your content. We don’t make any claim(s) to it. That includes anything you post using our Services (like your Content, images, shop name, your customer reviews, comments, videos, usernames, etc.).
Responsibility for the Content. You understand that you are solely responsible for the Content that you post on or through the Service. You represent that you have all necessary rights to the Content and that you’re not infringing or violating any third party’s rights by posting it or using it on your Products sold, manufactured, or warehoused by Printliss.
Permission to Use the Content. By using our services Printliss agrees that your content will remain yours. This means that we will never use your Content without your expressed permission.
Rights You Grant Printliss. By approving the posting your Content, you grant Printliss a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use, display, edit, modify, reproduce, distribute, store, and prepare derivative works of your Content to provide the Services and to promote Printliss and/or your Printliss store, or the Services in general, in any formats and through any channels, including across any Printliss services, third-party website, advertising medium and/or social media.
Reporting Unauthorized Content. Printliss respects intellectual property rights and follows intellectual property laws. We are committed to following appropriate legal procedures to remove infringing content from the Service(s).
Intellectual Property. Printliss respects your work and empowers you to express your voice and ideas. We ask that you respect the work and creative rights of others. You need to either own the Content you post to Printliss, or have the express authority to post it. Content must comply with right of publicity, trademark and copyright laws, and all other applicable state and federal laws.
Trademarks and Infringement of Intellectual Property. In events where we receive proper notice of intellectual property infringement, Printliss strives to respond quickly by removing, blocking, or disabling access to the allegedly infringing material. When Printliss removes, blocks or disables access in response to a notice, Printliss makes a reasonable attempt to contact the allegedly infringing party, provide information about the notice and removal, and, in cases of confirmed copyright infringement, provide information about counter notification.
Counter DMCA Notifications: If Printliss receives a DMCA counter notification, the removed material may be replaced or access to it may be restored 10 business days after receipt of the counter notice, unless the copyright owner files an action seeking a court order against the allegedly infringing party and informs Printliss of this action. Printliss sends a copy of the counter notice to the original complaining party.
Repeat Infringement: Printliss terminates account privileges of Members that are subject to repeat notices of intellectual property infringement in appropriate circumstances and at Printliss’s discretion.
Copyright Responsibility. You agree and attest by accepting this Agreement and using our Services that you own all rights (including copyrights) for the Content you post, or if you are not the owner, that you have express authority and written permission to use the Content, and that you have all of the rights required to post the Content.
If Content that you own and have rights to has been posted to the Services without your permission and you want it removed, please contact our customer service department directly for further escalation and review.
If your Content infringes another person’s intellectual property, we will block it at our discretion.
Inappropriate, False, or Misleading Content. This should be common sense, but there are certain types of Content we don’t want submitted to our Services (for legal reasons or otherwise). You agree that you will not post any content that is abusive, threatening, defamatory, obscene, vulgar, illegal or otherwise offensive or in violation of any part of this Agreement. You also agree not to post any Content that is false and misleading or uses the Services in a manner that is fraudulent or deceptive.
Payments and fees
Printliss may save your credit or debit card information and use it for all future shipments and charges, which will automatically be charged to the saved card, unless you notify Printliss through the Site. When you order a Product, or use a Service that has a fee, you will be charged the current fees, which we may change from time to time (such as when we have holiday sales or offer you a discount of base product prices). We may choose to temporarily change the fees for our Services for promotional events or new Services, and such changes are effective when we post the temporary promotional event or new Service on the Site. The sale will be submitted for processing and you will be charged as soon as you click on the “confirm” button. You will then receive an email from us.
By placing an order through the Site, you are confirming that you are legally entitled to use the means of payment tendered and, in the case of card payments, that you are either the cardholder or have the cardholder’s express permission to utilize the card to effect payment. If you have used another person’s card without their permission, you are personally liable for, and shall reimburse damages resulting from, the unauthorized use of that card.
In case of an unfounded chargeback, you shall reimburse Printliss for its losses, which consist of fulfillment costs and chargeback handling fees (up to $15 USD per chargeback).
We may refuse to process a transaction for any reason or refuse Service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of refusing or suspending any transaction after processing has begun.
Unless otherwise stated, all fees and payments are quoted in U.S. Dollars. You are responsible for paying all fees, payments and applicable taxes associated with our Site and Services. After receiving your order you will receive an email from us confirming the details, description, and price for the Products ordered together with some information on your rights to return your goods. Payment of the total price plus taxes and delivery must be made in full before the dispatch of your Products.
Discounts apply to eligible monthly recurring charges before taxes, shipping and other fees. Discounts are awarded only over certain threshold of monthly revenue in the preceding calendar month. These tiers are listed on our Site and are subject to change. Printliss at its sole discretion may change, suspend or discontinue these discounts at any time.
Aside from the limited circumstances set out below, you are responsible for (and shall charge) all sales taxes, VAT, GST and other taxes and duties associated with the Products (if and as applicable).
In some states in the US, Printliss will collect the sales tax amount from you as the seller and pay this to the relevant tax authority.
In certain cases you are required to provide a valid exemption certificate such as Resale certificate, VAT ID or ABN.
Shipping and returns
Once you have clicked on the “confirm” button, it might be not possible to edit or cancel your order. If you want to change some parameters, Customer addresses, etc., please check whether such an option is available in your account. We are not bound to make such modifications in your order, but we will do our best on a case-by-case basis. Replacement of Products and credits to the Member’s account for Products claimed as damaged or not received are subject to Printliss investigation and discretion.
The goods will be imported on behalf of the consignee/buyer. The consignee authorizes Printliss to import the goods on his behalf. Further, the consignee/buyer agrees Printliss may delegate the obligation to import the goods on his behalf to a subcontractor (e.g. customs broker). The consignee will pay the taxes & duties in addition with the purchase price of the goods.
The risk of loss and title for such items pass to you upon our delivery to the carrier. It is your (if you are a User) or your Customer’s (if you are a Merchant) responsibility to file any claim with a carrier for a lost shipment if carrier tracking indicates that the Product was delivered. In such case Printliss will not make any refunds and will not resend the Product.
Printliss will review replacement/return requests only if (a) there is a missing or broken Product, or a print error if Printliss is at fault and (b) Printliss receives a complaint within 30 days from the day the Product was delivered or within 30 days after the estimated delivery date, if the Product is missing.